FAQ

Yes. 111 Vet Clinic provides emergency veterinary care for urgent and critical situations. If your pet is seriously unwell, injured, struggling to breathe, has ingested something toxic, or you are concerned for their safety, please call us immediately.

• Emergency consultations available

• Urgent assessment and stabilisation

• Treatment for illness, injury, poisoning, and trauma

• Referral to specialist services when required

We primarily care for companion animals including:

• Dogs

• Cats

• Rabbits and small mammals

• Selected farm and lifestyle block animals (please call first)

If you are unsure whether we can help your animal, please contact our team.

Appointments are recommended for routine consultations, vaccinations, wellness checks, and non-urgent concerns.

• Routine appointments can be booked online or by phone

• Emergency cases are prioritised

• Walk-ins may be accepted depending on availability

If your pet is experiencing an emergency, please call us as soon as possible so our team can prepare for your arrival.

Common emergencies include:

• Difficulty breathing

• Seizures or collapse

• Bleeding or major injuries

• Suspected poisoning

• Severe vomiting or diarrhoea

• Sudden pain or inability to stand

Yes. In addition to conventional veterinary care, we may offer integrative treatment options where appropriate.

• Acupuncture

• Pain management support

• Arthritis and mobility care

• Holistic support alongside traditional treatment plans

Our vets can discuss whether integrative therapies may be suitable for your pet.

We accept a range of payment options for your convenience.

• EFTPOS

• Credit and debit cards

• Online payment options where applicable

Please speak with our team if you have questions regarding treatment estimates or payment options.

Absolutely. Preventative care helps keep your pet healthy and may reduce the risk of serious illness.

• Vaccinations

• Health checks and wellness exams

• Dental assessments

• Flea, worm, and parasite prevention

• Senior pet health monitoring

Please contact the clinic to request repeat medications. Some prescriptions require a recent consultation or veterinary review before approval.

We recommend requesting repeat medications early to avoid delays.

111 Vet Clinic is based in Kumeū and proudly supports pets and owners across West Auckland and surrounding areas.

• Kumeū

• Huapai

• Riverhead

• Waimauku

• North-West Auckland and surrounding communities

111 Vet Clinic

48 Main Road, Kumeu 0810, Auckland

Email: office@111vetclinic.co.nz

Phone: 09 86 86 111